Welcome to KnowBit

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IT Support Services

At our IT support services, we understand that technology plays a critical role in the success of any business. That’s why we offer a wide range of IT solutions to cater to your specific needs, whether you’re a small business just starting out or a larger organization with more complex IT requirements. Our team of technical experts is equipped with the latest tools and technologies to ensure that your systems run smoothly and efficiently, providing your business with the technical power it needs to succeed.

IT Support services
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Managed IT Services

Our Managed IT Services are designed to provide you with a hassle-free IT experience. We’ll take care of all your IT needs, from managing your servers and storage to providing backup and recovery solutions, email and OS support, and networking services.

Server and Storage

Our IT support team has the expertise to manage your servers and storage systems, ensuring that your data is stored securely and efficiently. We understand that server and storage management can be a complex and time-consuming task, which is why we provide a comprehensive range of services to help you manage your systems effectively. Our team can help you with server and storage design and implementation, server and storage virtualization, server and storage monitoring, and server and storage maintenance. By partnering with us, you can rest assured that your server and storage systems are in safe hands, giving you the technical power to succeed.

Backup and Recovery

We understand that data is critical to your business, which is why we provide backup and recovery solutions to ensure that your data is protected and recoverable in the event of a disaster. Our team can help you with backup and recovery design and implementation, backup and recovery testing, and backup and recovery maintenance. We’ll work with you to develop a backup and recovery strategy that meets your business needs, ensuring that your data is always available when you need it.

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Email and OS Support

Our IT support team can help you with all your email and operating system (OS) needs, ensuring that your systems are running smoothly and efficiently. Whether you need help with email setup and configuration, email migration, email security, or OS installation and maintenance, our team has the expertise to deliver the results you need. We understand that email and OS support is critical to your business, which is why we provide fast and efficient solutions to help you stay productive.

Networking

Our IT support team can help you design, implement, and manage your network infrastructure, ensuring that your systems are connected and running smoothly. We can help you with network design and implementation, network security, network monitoring, and network maintenance. Our team has the expertise to work with a wide range of network technologies, including wired and wireless networks, VPNs, firewalls, and switches. By partnering with us, you can ensure that your network infrastructure is always up to date, secure, and reliable, giving you the technical power to succeed.

Ultimate Care

Ultimate Care is our fully managed IT support package designed for businesses that need comprehensive IT support services. This package provides you with all the benefits of an in-house IT department, without the need for additional resources or staffing. We’ll take care of all your IT needs, including server and storage management, backup and recovery, email and OS support, and networking. Our team of experts will work closely with you to understand your business needs and develop a customized solution to help you achieve your goals.

Remote Care

Remote Care is the perfect IT support solution for growing businesses that require less IT support. This package is designed to provide peace of mind security and coverage, without the need for a full-time IT staff. Our team of experts will work with you to understand your business needs and provide remote support for your IT infrastructure. We’ll handle all your IT support needs, including server and storage management, backup and recovery, email and OS support, and networking. With Remote Care, you can rest assured that your IT systems are in good hands.

Block Hour

Block Hour is our IT support package designed for small to medium-sized businesses that require IT support on an as-needed basis. With Block Hour, you only pay for the time you use, in affordable blocks of five hours. This package includes the same exceptional standard of customer care as our other packages, and our team of experts will work closely with you to understand your business needs and provide support when you need it most. Whether you need server and storage management, backup and recovery, email and OS support, or networking, our team is here to help.

Continuous Learning

IT Projects & Consultancy

Our experienced IT professionals are here to help you tackle all your IT projects and challenges, providing you with a tailored solution to your specific problem. Whether you’re looking to migrate your systems to the cloud, implement a new software solution, or upgrade your hardware, our team has the expertise to guide you through the process and deliver measurable results.

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IT Maintenance

Keeping your IT systems up and running can be a challenging and time-consuming task. Our IT maintenance services offer a cost-effective solution to help you stay on top of your IT needs. We’ll take care of all the routine maintenance tasks, including software updates, virus scans, and system backups, to ensure that your systems are running at peak performance.

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Migration

From office relocations to more technical challenges, we are here to offer you a tailored solution to your problem.Whether you want to grow your business, reduce costs, create new revenue streams, or adapt to new customer requirements, our experienced IT professionals are ready to take a “big picture” approach, helping you develop a strategy based on best practices to deliver measurable results.

At our IT support services, we believe that customer care is paramount. That's why we pride ourselves on delivering exceptional customer service, providing you with a dedicated team of technical experts who are always on hand to help. Contact us today to learn more about how we can help your business thrive in the digital age.